Payment Policy

At Ulysuniee, we strive to offer secure and flexible payment options to ensure a hassle-free shopping experience. Below are the details of our accepted payment methods, security measures, and refund processes.

Accepted Payment Methods

  1. Credit/Debit Cards: We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
  2. PayPal: A trusted and secure online payment method, allowing you to pay without sharing your card details directly.
  3. Buy Now, Pay Later: We partner with payment providers like Afterpay and Klarna to offer flexible installment options, making your purchase more manageable. Approval is subject to the terms of the payment provider.
  4. Gift Cards: Ulysuniee gift cards can be redeemed during checkout for eligible purchases.

Payment Security

  • SSL Encryption: All payment transactions are encrypted using Secure Sockets Layer (SSL) technology to protect your sensitive information during transmission.
  • PCI Compliance: Our payment processors comply with the Payment Card Industry Data Security Standard (PCI DSS) to ensure the highest level of security for your financial data.
  • Fraud Protection: We use advanced fraud detection systems to monitor and prevent unauthorized transactions.

Payment Confirmation

Once your payment is successfully processed, you will receive an email confirmation that includes:

  • Your order details
  • Payment amount
  • Estimated delivery timeline

If you do not receive this email within 24 hours, please check your spam folder or contact our customer support team.

Refunds and Cancellations

  • Refunds: Refunds are processed to the original payment method and typically take:
    • Credit/Debit Cards: 5-7 business days.
    • PayPal: 1-2 business days.
    • Gift Cards: Immediate credit to your gift card balance.
  • Cancellations: Orders can be canceled within 12 hours of placement. After this window, cancellations may not be possible as the order may have already been processed for shipping.

Taxes and Fees

  • Sales Tax: Applicable sales tax is calculated at checkout based on your shipping address.
  • International Fees: Customers outside the U.S. are responsible for customs duties, import taxes, or additional fees imposed by their local authorities.

Failed or Declined Payments

If your payment is declined, consider the following:

  • Verify your card details and billing address.
  • Ensure your card has sufficient funds.
  • Contact your bank or card issuer to check for any restrictions.

If the issue persists, try an alternative payment method or contact our support team for assistance.

Customer Support

If you have any questions or concerns about payments, refunds, or failed transactions, please contact our customer service team:

We are committed to ensuring a secure and efficient payment process for all customers.