Sales Policy

Effective Date: January 8, 2025

At Ulysuniee, we are committed to providing high-quality household products and a seamless shopping experience for our customers. This Sales Policy outlines our terms and conditions for purchasing products from our website.

1. Product Availability

All products offered on our website are subject to availability. While we strive to ensure that items are in stock, occasionally, certain products may be unavailable due to high demand or inventory discrepancies. In the event that a product you ordered is out of stock, we will notify you promptly and offer alternatives, a backorder option, or a full refund.

2. Pricing

  • All prices listed on our website are in [your currency] and are exclusive of applicable taxes, shipping fees, and handling charges.
  • We reserve the right to change prices at any time without prior notice. Prices may fluctuate due to promotions, discounts, or changes in costs from suppliers.
  • If a product is priced incorrectly on our website, we will contact you to confirm the correct price before processing your order.

3. Order Processing

  • After placing an order, you will receive an order confirmation email. This email serves as a receipt for your purchase, but it does not guarantee product availability.
  • Once your payment is successfully processed, we will ship your order according to the delivery method selected at checkout. You will receive a tracking number once your order has been dispatched.
  • If we encounter any issues with your order, such as payment processing errors or delivery problems, we will contact you directly to resolve the matter.

4. Payment Methods

We accept the following payment methods:

  • Credit and Debit Cards (Visa, MasterCard, American Express, etc.)
  • PayPal
  • [Any other payment methods you accept]

All transactions are processed through secure payment gateways to protect your personal and payment information.

5. Sales Tax

Sales tax will be applied to orders in accordance with the applicable laws of your region or country. The tax amount will be calculated and displayed at checkout.

6. Shipping and Delivery

  • We offer standard and expedited shipping options, with shipping fees calculated at checkout based on the delivery address and order size.
  • Orders are typically processed within 1-2 business days, and delivery times vary depending on your location and selected shipping method.
  • We are not responsible for delays caused by the shipping carrier, customs clearance, or unforeseen circumstances such as weather conditions.

7. International Sales

Currently, we only ship within [your country] but are working on expanding to international markets. Please check back for updates on international shipping availability.

8. Cancellations

Orders can be canceled within 24 hours of placing the order by contacting our customer service team. After 24 hours, orders may be processed and shipped, and cancellations will no longer be possible.

9. Returns and Refunds

For information on returns and refunds, please refer to our [Refund Policy] page. We offer a 30-day return window for most products, provided they are unused and in their original condition.

10. Warranty

  • Some of our products may come with a manufacturer’s warranty. Please refer to the product description for warranty information.
  • If your product is faulty or damaged, please contact our customer service team for assistance with returns, refunds, or replacements.

11. Customer Responsibility

  • You are responsible for providing accurate shipping and billing information at the time of purchase. We are not responsible for delays or delivery issues caused by incorrect or incomplete information.
  • Please ensure that you read product descriptions and specifications carefully before purchasing to ensure that the product meets your needs.

12. Privacy

Your privacy is important to us. Please refer to our [Privacy Policy] for detailed information on how we collect, use, and protect your personal information.

13. Changes to This Sales Policy

We may update or modify this Sales Policy at any time. Any changes will be posted on this page with an updated effective date. Please review this policy periodically to stay informed about our sales terms and conditions.

14. Contact Us

If you have any questions or need assistance with your order, please contact our customer service team at:

Ulysuniee

Street: 1149 Julia St Albany, Georgia(GA)
Phone number: (229) 420-0140
Email: info@ulysuniee.com
Website: ulysuniee.com