🚚 Shipping Policy – Effective Date: March 1, 2025
At Ulysuniee, we are committed to ensuring a fast, reliable, and hassle-free shipping experience for our customers. This Shipping Policy provides details on order processing, shipping options, delivery times, and other important information related to shipping.
1. Order Processing Time
✔ Orders are processed within 1-3 business days (Monday – Friday, excluding holidays).
✔ Orders placed after 2:00 PM EST will be processed the next business day.
✔ Custom or personalized items may require additional processing time, which will be indicated at checkout.
🚨 Order Verification: Large or high-value orders may require additional verification for security reasons. If needed, we will contact you via email.
2. Shipping Options & Estimated Delivery Times
We offer various shipping options based on your location and urgency:
📦 Standard Shipping (Domestic – USA)
✔ Estimated delivery time: 5-7 business days
✔ Available for all states within the U.S.
🚀 Expedited Shipping (Domestic – USA)
✔ Estimated delivery time: 2-3 business days
✔ Ideal for urgent orders
🌍 International Shipping
✔ Estimated delivery time: 7-14 business days, depending on the destination country
✔ Customers are responsible for any import duties, taxes, and customs clearance fees.
🚨 Note: Delivery times are estimates and may be affected by external factors such as customs delays, weather conditions, or carrier disruptions.
3. Shipping Costs
✔ Shipping rates are calculated at checkout based on package weight, delivery destination, and selected shipping method.
✔ Free Standard Shipping is available for domestic orders over $100 (before taxes and discounts).
✔ Expedited and international shipping costs vary based on location.
4. Tracking Your Order
✔ Once your order has shipped, you will receive a tracking number via email.
✔ You can track your order on our website or through the carrier’s tracking page.
✔ If you do not receive a tracking number within 3 business days, please contact us for assistance.
5. Address Errors & Undeliverable Packages
✔ Customers are responsible for providing an accurate shipping address at checkout.
✔ If an order is returned due to an incorrect or incomplete address, additional shipping charges may apply to resend the package.
✔ If you suspect an issue with your shipment, please contact us as soon as possible.
🚨 Lost or Stolen Packages: Ulysuniee is not responsible for packages marked as “Delivered” by the carrier but not received. Please check with your local post office or neighbors in case of a misdelivery.
6. Delivery Delays & Force Majeure
✔ While we do our best to ensure timely deliveries, unexpected delays may occur due to factors beyond our control, such as:
- Natural disasters or extreme weather conditions 🌪️
- Customs clearance delays 🌍
- Supply chain disruptions 🚢
✔ If your package is significantly delayed, please contact us for assistance.
7. Damaged or Missing Items
✔ If your order arrives damaged, incomplete, or incorrect, please contact us within 48 hours of delivery with photos of the damaged product and packaging.
✔ We will arrange a replacement or full refund at no extra cost.
8. Cancellations & Order Modifications
✔ Orders can be canceled within 24 hours for a full refund.
✔ Once an order is shipped, it cannot be canceled but may be eligible for return under our Refund & Return Policy.
9. Contact Us for Shipping Assistance
📍 Address: 1149 Julia St, Albany, Georgia, GA
📞 Phone: (229) 420-0140
📧 Email: shipping@ulysuniee.com
🌐 Website: ulysuniee.com
At Ulysuniee, we strive to provide a seamless shipping experience with transparency and efficiency. Thank you for shopping with us! 🏡✨